Christopher Murphy describes the various research methods that can help designers to both design new products and redesign existing ones.
About the author:
A designer, writer and speaker based in Belfast, Christopher has founded a number of successful digital startups. As a User Experience (UX) consultant he has worked with companies, large and small, to help drive strategy, drawing on his 25+ years of experience working with clients including: The Royal Mail, Booking.com and the BBC. Follow Christopher at https://twitter.com/fehler.